It Shouldn't Be This Hard

business, technology · EN

Everything is broken.The refrigerator is making a new noise. The car has a warning light. The dishwasher smells weird. The website doesn’t work. The government sent you a letter that requires three phone calls to understand. And somehow the replacement for the thing that lasted 25 years is expected to last seven.It Shouldn’t Be This Hard is about figuring out why everyday things are more complicated, fragile, expensive, and frustrating than they have any right to be.Cars, houses, appliances, technology, money, government, and the questionable decision to try fixing any of it yourself.