CX RIOT RADIO

business, management · EN

CX Riot Radio is the customer experience podcast for people who have actually answered the phone, calmed down the customer, and cleaned up the mess.Hosted by Dave Powers, the show examines customer service, contact centers, the skilled trades, AI, workplace surveillance, and life inside the algorithmic dystopia... with a blue-collar perspective, a cyberpunk streak, and the occasional well-earned rant.Most episodes are solo. Guests are rare, but if you have something worth saying and want to come yap, find Dave on LinkedIn.Broadcasting from outside the script.